I got my bike serviced in June 2019. Absolutely thrilled both with customer service, and with the work done on my bike. In particular all communication I had with the team was refreshingly non-patronising, professional and friendly. Thank you!
I am just going off on a cross America trip and my hydrolic discs stopped working. No worries, Jake came to the rescue! Thanks guys
Rented a bike to ride to and from Bath. Fantastic experience - the bike was well above average for a rental and the staff were very helpful and friendly. Highly recommend.
Jake's is always great and they deliver very comprehensive and complete bike services. The customer service is great, I always appreciate being able to leave my bike the day before the service, and the calls to explain what is going on is always appreciated. Thank you for another great service, I will be back.
Really happy with the service. From the quality of work carried out to the friendly demeanour of the staff and willing to discuss different options Spoke through cheaper options, best value options and superior options with absolutely no pressure. Will definitely be my bike mechanic for my time in Bristol
Totally impressed with the service from booking through to collecting my bike. Everyone was helpful, friendly and rang me at any point there was anything that needed doing that might add to the cost before going ahead...still great value for money. Bike has never ridden smoother...million times better than when it was set up after purchase. Really nice to have a trustworthy, friendly and non-corporate place to bring my bike for as long as I'm in Bristol.
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The staff are always friendly, helpful and have gone above and beyond on more than one occasion. They care about bikes AND people! Thank you, Jake's Bikes.
Awesome service, very helpful and affordable! would recommend 100%. Tried some other place out of curiosity as I m new in Bristol, got very disappointed! Will stick to Jake’s bike from now on!
Great bike, sensible and generous advice, reliable servicing, always friendly. Love it.
LOVE my bike.... fabulous and top class service from the shop. Many thanks xx
I was really impressed by the service I received! This is the second time I have used the bike repair service and have found it really quick, the staff are all really friendly and explained the problems on my bike really well. It seems like everyone is really honest and prices are fair, they could have charged me a lot more to get me a whole new deraillieur fitted, but I was called after they'd had a closer look and they gave me a few options which was so helpful and made it cheaper for me! I trust that I will get good and honest service and will definitely be back the next time my bike needs a service!
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